Frequently Asked Questions

Everything you need to know about bringing Orange Tree home.

What materials are used in your furniture?

We take pride in using premium, sustainably sourced materials including solid wood, natural marble, and high-quality metals to ensure long-lasting durability and timeless aesthetics.

Do you offer international shipping?

Currently, we ship to most major regions worldwide. Shipping costs and delivery timelines vary based on your location and the size of the items ordered.

What is your return policy for home decor?

We offer a 15-day return policy for most items. Products must be in their original condition and packaging. Please note that custom-made furniture is generally non-returnable.

How can I track my order?

Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.

Is assembly required for your products?

Many of our larger furniture pieces come pre-assembled. For items requiring assembly, we provide detailed instructions and all necessary hardware within the package.

What payment methods do you accept?

We accept all major credit cards, PayPal, and various 'Buy Now, Pay Later' options to make your shopping experience as seamless as possible.